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Integrations That Actually Stay In Sync

Raffs Sync connects your core hospitality systems into one reliable real-time flow — POS, accounting, online ordering, stock, SDS, and WhatsApp communication.

Real-time events Safe retries Idempotent processing Full audit logs
Raffs Sync integrations overview
One reliable event pipeline across POS, accounting, online ordering, inventory, SDS, and WhatsApp notifications.

Typical outcomes

If your staff are “copy-pasting between systems”, this page is for you.

Immediate wins

  • No overselling across channels
  • Less manual stock fixing
  • Faster service execution via SDS

Clean back office

  • Automatic invoicing & reconciliation
  • Automated WhatsApp notifications

Integration matrix

Below is the most common stack we support in Indonesian hospitality and multi-property operations. (If you have a weird one… perfect — we like weird.)

🧾 POS Systems

  • iSeller/MokaPos/Hit/Connect — sales, items, modifiers, stock
  • Multi-outlet support
  • SDS status feedback (where supported)

📒 Accounting

  • Automatic invoices
  • Clean reconciliation logs

🛵 Online Ordering & Marketplaces

  • Marketplace routing — orders, customer info, delivery/takeaway flags
  • Prevents stock drift between channels

📺 Service Display System (SDS)

  • Kitchen + bar + pass + staging views
  • Timers + routing + completion tracking
  • Status feedback to upstream systems where supported

📦 Inventory

  • Real-time stock sync
  • Safety windows + controlled fallback behaviour
  • Rule-based channel availability

📲 WhatsApp

  • Guest notifications (order updates)
  • Staff alerts (exceptions & escalations)
  • Template-first delivery + audit logs

Not listed? Tell us your systems and we’ll map the integration plan. Talk to support

What data syncs

We focus on the data that breaks operations when it drifts.

🧾 Sales & Orders

Orders, payments, service type, customer context.

📦 Stock & Modifiers

Availability, variants, safety rules.

📒 Accounting

Invoices, mappings, reconciliation data.

🍔 Menu & Catalog

Items, pricing, categories.

📺 Service Status

Prep, delays, completion.

📲 Notifications

Event-triggered WhatsApp messages.

How integrations work

The reliable way: queued, safe, and auditable.

Process

  1. Events arrive via official APIs (webhooks where available).
  2. Queued processing absorbs spikes and prevents failures.
  3. Idempotent safety prevents duplicates and double-posts.
  4. Business rules apply mapping and routing logic.
  5. Audit logs capture everything for troubleshooting.

Outcome

Result: systems stay aligned without staff babysitting.

  • Fewer operational gaps
  • Less manual reconciliation work
  • Cleaner data for reporting and decisions
  • Better guest and staff experience

Want an integration plan for your property?

Tell us what you use today — we’ll map the real-time flow and rollout steps.

Talk it through

We’ll confirm feasibility, scope, and the cleanest rollout path.

See pricing

Review plans and choose your rollout pace.